Tripair / Altair Travel - flight refunds

Nov 16, 2021

Mr P Carter — ROTHERHAM, United Kingdom

I had 4 flights booked with Tripair to Thailand, booked in Sept 2019, flights were cancelled by Oman Air in July 2020. Due to COVID. I have recieved no refunds from Tripair .
I have been in contact with Tripair by email for 18 months, and all they have done is give excuses as to why i have not received my refund.
I contacted Oman Air who told me all refunds for our flight have been paid back to the booking agents. (TRIPAIR )
Trip air are now not replying to any correspondence at all .
As they are not registered in UK i am told there is nothing i can do ?