Universal Air & Heat - Ait Conditioner and Ducts

Feb 14, 2022

Vicki Lustgarten-of US

We signed a contract on December 30th 2021 to have them install a new air conditioner and ducts. They began in January as promised, however stopped coming. I reached out to them several times, and several times they claimed they would come. The workmen showed up in Mid January for 10 minutes, left and never came back. Reached out again, and the customer service guy saud he was embarrassed and would send out a guy for Thursday. Never showed. Called again prmised Saturday, even followed up on Friday, again never showed. We are fed up and they are a disreputable company. Thinking of seriously suing them!

Universal Air and Heat stink! Don't use them!