Vistana Signature Experiences - Vistana Signature Experiences

Mar 08, 2022

Walter Bender-of US

For each of the past 8 weeks I have been trying to book usage for Westin Kaanapali ocean front deluxe. The Vistana booking website has been returning a variety of technical issues, system issues, timeout issues and web server errors and I have been unable to book the usage I have paid for. I have repeatedly reached out to Vistana Owner's Services who say the website is working as it should. Really?

I wish I had never bought from Vistana and would advise anyone considering it to walk away.