William Hill - My account being blocked and the way my case has been handled due to charge bk dispute

Mar 25, 2022

Williamhill dispute-of Fife 07759691868, GB

my account was blocked in dec 2021 after a dispute on a transaction and I was asked to provide details which I did but got asked for more details it was never ending plus the time and stress I sufferd was disgusting hours and hours on chat rude chat advisers wrong info given to me and to make matters worse williamhill accepted my charge bk dispute only to be told I need to pay £200 to reopen my account but in my opinion that’s wrong it was insulting and bribery also I have funds still in my account from my deposits in dec I’ve been treated unfairly and not valued as a loyal customer and I think if it’s not sorted out in the correct manner I will be taking my complaint further. I very disappointed in williamhill I bet online and in stores and this is the way you treat your customers????