XDP UK - Delivery of ebay purchased item.

Apr 14, 2022

Ady Briggs-of US

I purchased a greenhouse from ebay and item number is [protected]. A 10ffx6ft greenhouse. It was supposed to be delivered on 06th April 2022. On 08th April a delivery of 1 of the 2 boxes arrived via xdp express. The driver said he only had 1 of the 2 boxes so I returned the delivery and signed his delivery note and marked as refused. Apparently on 11th April 2022 I received my delivery which I did not. My wife and I were home and I think I would have notice a 10x6 greenhouse left. I have been refused a refund from seller in China, I am not allowed too talk to xdp delivery only the account holder can. Ebay said I have too complain but everything I open the complaints page it says network not available. I need to know why xdp have said it was delivered when it hasn't.